Pre-order food for you journey whilst you buy your ticket.Rebook to an earlier or later departure, if your ticker is refundable or if you have reached the Black membership level.Receive unique member offers and discounts.See your points balance and points transactions.Buy tickets for the local traffic to go to or from the train station.Make multiple seat reservations at the same time for your commute.Pass the SL barriers with your Movingo ticket.Receive notifications with traffic information affecting your journey or commute.Keep track of your journey or commute in the travel mode.See timetables and buy tickets for SJ trains and other Swedish train operators.The objective remains to have Sweden’s most satisfied customers thanks to a world-class digital experience – before, during and after their train journey.Buy train tickets, keep track of your journey and collect points when travelling with SJ. The three digital initiatives unveiled in the spring of 2017 show that our drive to develop digital platforms for an enhanced customer experience has continued to gain momentum since its launch in 2016. May saw the introduction of microchip implant ticketing and the launch of ‘The Great Sign Hunt’, a contest to help develop a new feature in SJ’s mobile app that will assist train passengers in finding the right spot on the platform.Īt SJ we are constantly working to improve the customer experience for Swedish train travellers, both onboard and online.
In March, the Swish mobile payments service became a new option for customers buying tickets via SJ’s digital channels. Jenny Gejke, Head of Digital Channel Development at SJ AB, goes into detail about the operator’s busy spring whereby the company unveiled many digital initiatives from mobile payments, microchip implant ticketing and helpful new features via the operator’s app.ĭuring the spring of 2017, SJ unveiled several exciting digital initiatives.
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